Explorer (Part-time)

Job Title: Explorer (Part-time)
Reports to: Director of Visitor Services
Schedule: 10-26 hours per week; must include some weekend and evening availability
Classification: Part-time employee, hourly, non-exempt
Compensation:$15 per hour

Position Overview

Make a visit to the Discovery Museum memorable and fun! In this dynamic, visitor-focused role, engage visitors of all ages with Discovery Museum’s hands-on exhibits and dynamic programs. Help to maintain a friendly, safe, and clean museum building and outdoor playscape. Take initiative to identify and exceed visitor expectations. Must have excellent communication and customer service skills, and the demonstrated ability to work well with young children and adults in a fast-paced environment. Embrace learning, play, curiosity, and problem-solving while helping all Museum visitors feel welcome and that they belong.

Key Responsibilities

  • Provide fun and educational engagement opportunities to visitors of a variety of ages and learning styles
  • Engage with visitors in small and large groups; effectively communicate with visitors as well as teammates.
  • Maintain a superior visitor experience by caring for Museum spaces and ensuring they are ready for play.
  • Assist with opening and closing Museum and campus exhibits, daily cleaning and disinfecting procedures, and support teammates with doing the same.
  • In collaboration with Museum Educators, help all Visitor Services team members maintain the Brain Building Together and da Vinci Workshop exhibits.
  • Support all safety practices including but not limited to responding to accidents or injuries, and separated group members.
  • Participate in periodic group trainings, learning opportunities, and meetings.
  • Maintain an approachable demeanor and positive attitude.
  • Remain levelheaded in a busy and energetic environment.
  • Follow written instructions accurately and independently.
  • Help represent the Museum at off-site community events such as fairs and festivals (seasonal, occasional).
  • Opportunities to participate in visitor experience evaluation, field trip group orientations, and pop-up engagement experiences may be available.
  • All other duties as assigned by supervisor.

Qualifications and Requirements

  • Must enjoy working with people in high-energy public spaces.
  • Excellent communication skills, attention to detail, and a considerable degree of initiative.
  • All positions at Discovery Museum require a satisfactory Criminal Offender Record Information (CORI) background check. 
  • Bilingual skills helpful.

Physical Demands and Work Environment

  • Must be able to stand for four hours at a time both indoors and outdoors, regularly ascend/descend stairs, lift up to 25 pounds, and be comfortable stooping, kneeling, and crouching.
  • Frequent movement throughout and across the Discovery Museum campus is required, including during inclement or extreme weather and over uneven terrain.
  • Work environment often has moderate to loud noise for sustained periods of time.

Benefits

In addition to a creative, fun, and flexible work environment, Discovery Museum offers the following benefits with this position: 

  • Voluntary 403(b) retirement plan
  • Earned sick time and paid family and medical leave eligibility
  • Discovery Museum membership and discounts
  • Free or discounted admission to more than 1,000 museums and cultural institutions and a variety of discounts on museum programs, memberships, and museum store items.

About Discovery Museum

Discovery Museum is a hands-on museum with a mission to spark delight in learning by igniting curiosity and creativity in children and adults, as they discover together the joys of science, nature, and play. As an organization, we strive to broadly reflect the communities we wish to serve, both in visitors to our campus and our own staff, volunteers, and board members. We are proud to be an Equal Opportunity Employer and are committed to providing a welcoming and inclusive space for all. We believe that a diversity of thoughts, experiences, backgrounds, personalities, and identities helps us think bigger and better, and enables us to reach our goals more effectively. We are committed to building a diverse staff and encourage individuals from all backgrounds to apply.

To Apply

Interested candidates please send a cover letter and resume to Kiersten Dittrich at kdittrich [at] discoveryacton.org (kdittrich[at]discoveryacton[dot]org).

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment requirements, or otherwise participating in the employee selection process, please likewise direct your inquiries to Kiersten Dittrich at kdittrich [at] discoveryacton.org (kdittrich[at]discoveryacton[dot]org).

We respectfully request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.