Become a Member

Yes! Please contact us within 2 weeks to apply the tickets to a membership. This can only be done over the phone or in person, not online. Please note that the maximum tickets you can apply cannot exceed the number of people on your new membership. 

Yes. Members can make reservations 14 days in advance of their visit; non-members  10 days in advance.

If you purchased a membership you are in our system immediately; you do not need to bring a print-out or an email confirmation. If you purchased a membership online you should have received an immediate email from us with instructions on how to register your membership and how to sign up for our digital membership card. If you purchased your membership over the phone or at the front desk you can expect an email from us within 2 to 3 days of purchase with your membership information. If you did not upload the digital membership card, or opted out of receiving a digital membership card our staff can easily look you up using a photo ID. Please allow about 4 hours to download your digital card.

Yes! Members get a 20% discount on weekend birthday parties (weekday birthday parties cost the same for all). Learn more about parties at Discovery Museum here. 

You will have access to your digital membership card within 4 hours of the transaction. You will need to enter your name and the phone number given at time of purchase.

If you purchased your membership at the Admissions desk or over the phone; you will receive an email with instructions when you can access your digital membership card. See the below on how to download your digital membership card. 

If you requested hard copy card it could take 2 weeks to process. 

You can visit the Museum at any time prior to receiving your card simply by showing photo ID., it could take one week to process your membership. 

1) Download the free eMembership Card app available for iOS and Android, from the App Store and Google Play.    

2) If asked, make sure to accept notifications from the app, since this is how cards are pushed to your phone.

4) Click "Find My Membership Cards".

5) Enter your last name and the phone number used when purchasing. If this does not work contact the membership [at] discoveryacton.org (Membership department). 

6) Click "Show My Membership Cards." The cards will remain within the digital folder for the duration of your membership.

7) Start using your digital card to check in at our Admissions Desk!

8) Simply share the above steps with the spouse or caregiver named on your membership. This will give them access to their membership card.

Please allow up to 4 hours for the eMembership card app to update with your membership information.

Having trouble with the app? Please call at 978-264-4200 ext. 135 or email membership [at] discoveryacton.org (membership[at]discoveryacton[dot]org).

Members can always show a photo ID at the Admissions Desk to receive entry.

Printed membership cards are available by request only. If you receive a printed membership card you will be ineligible for the digital membership card. 

3 downloads of the digital card allowed, $10 for anything extra.

The e-membership application needs to be updated every so often.  To do this follow the below instructions.  If this does not work try deleting the app  and redownloading it.  If you continue to have issues contact the  membership [at] discoveryacton.org (Membership department).

1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

Your digital membership card can be downloaded onto only 3 different devices. If you try download it more than 3 times you will get an error message. If you need more than 3 downloads, please call the Membership Manager at 978-264-4200 ext. 135 or email at membership [at] discoveryacton.org (membership[at]discoveryacton[dot]org).

You can always show photo ID at the Admissions desk to visit, we can look you up in our online system. 

Yes, you can request a hard copy card, rather than a digital membership card. You will need to show a photo ID at the Admissions desk, along with the hard copy card. 

No, memberships are not transferable. Memberships can only be used by the adults listed on your membership; you can have up to three named adults on your membership.

If you'd like to help someone else visit the Museum, please point them to our Ways to Save page or consider a gift membership. 

Since June 2022 we have charged a $1 per year fee (with opt-out) on all new and renewed memberships to fund the purchase of carbon offsets to mitigate the impact of member travel to and from the Museum. Discovery Museum makes an additional purchase annually to offset the impact of staff and volunteer travel. 

A carbon offset is a reduction in greenhouse gas emissions to compensate for emissions made somewhere else.

You can opt out of the $1 fee when purchasing your membership. If purchasing online, enter the promo code GREEN. If purchasing in the Museum or by phone, just inform the staff member that is helping you. 

You can learn more about the program here, part of our 5-year Sustainability Plan toward carbon neutrality. 

First-time parents with a child under 18 months are eligible for our Free First-Time Parents Membership program.  Learn more

All additional guests must pay full price (unless they have a coupon or other discount). All Premier and higher membership levels come with 4 one time guest passes.  If you would like to upgrade your membership to a Premier or higher membership level please contact the membership [at] discoveryacton.org (Membership department).

No, memberships are not transferable, nor are they refundable.

Yes, though you must add their name to your membership before they visit. Up to three adult names can be listed on your membership. Adding or removing a 2^nd or 3^rd name from your membership is free, but any changes to existing named members will result in a $10 fee.

Yes. Up to three adult names can be listed on your card. Adding or removing a 2^nd or 3^rd name from your membership is free, but any changes to existing named members will result in a $10 fee.

Please note that you and your secondary members can download the digital membership card onto only 3 different devices. If you download the digital membership card more than 3 times you will be given an error message. If you need to download it an additional time please call the Membership Manager at 978-264-4200 ext. 135 or email at membership [at] discoveryacton.org (membership[at]discoveryacton[dot]org).  Any changes to existing members, unless done at time of renewal, results in a $10 fee. Adding a 2nd or 3rd name is free of charge.

Anyone using a hard copy membership card must show a government issued photo ID along with their membership card when checking into the Museum. The name on the membership card and the name on the ID should match. A wide range of government issued photo IDs will be accepted, including but not limited to a driver's license, passport, state issued ID, voter registration card, permanent resident card, and military identification card.

If you, or your childcare provider, do not have a government issued photo ID, please contact the Membership Office to make alternative arrangements.

If your family has unique needs, please contact the Membership Office for additional assistance.

If you sign up for our digital membership card you will not be asked to present a photo ID. It is easy to download on any smart phone. 

Your membership renewal payment and our mailings sometimes cross in the mail or online. If you renewed your membership more than 3-4 weeks ago and still have not received an email with instructions to download your digital membership card, please contact the Membership Office.

Your membership expires one year from the last day of the month in which it was purchased. For example if you purchase your membership on October 4th, 2024, your membership will expire on October 31st, 2025.  The expiration date is also displayed on your membership card in the e-membership app.  If you need assistance downloading the digital membership card via the e-membership app please see the below. 

1) Download the free eMembership Card app available for iOS and Android, from the App Store and Google Play.    

2) If asked, make sure to accept notifications from the app, since this is how cards are pushed to your phone.

4) Click "Find My Membership Cards".

5) Enter your last name and the phone number used when purchasing. If this does not work contact the membership [at] discoveryacton.org (Membership department). 

6) Click "Show My Membership Cards." The cards will remain within the digital folder for the duration of your membership.

7) Start using your digital card to check in at our Admissions Desk!

8) Simply share the above steps with the spouse or caregiver named on your membership. This will give them access to their membership card.

Please allow up to 4 hours for the eMembership card app to update with your membership information.

Having trouble with the app? Please call at 978-264-4200 ext. 135 or email membership [at] discoveryacton.org (membership[at]discoveryacton[dot]org).

Members can always show a photo ID at the Admissions Desk to receive entry.

Printed membership cards are available by request only. If you receive a printed membership card you will be ineligible for the digital membership card. 

3 downloads of the digital card allowed, $10 for anything extra.

Members must register to create an account in our Ticket Reservation System: It is separate from our membership and email databases. See detailed instructions here. If you have done this and are still having issues logging in please wait a few hours and try again. It does lock out after too many failed attempts.  If you continue to have issues contact the  membership [at] discoveryacton.org (Membership department).